Qualifications
Summary
Level
2 BTEC Award in Security Operations
The qualification is endorsed by the Security Industry
Authority (SIA) and fully meets the approved standard of training
required for the SIA Security Guard Licence. Core competency training
for security guarding is delivered in two stages as follows:
Part 1: Security Guarding
- Explore the roles and responsibilities of
security officers in the security industry
- Investigate the systems used by security officers
in the security industry
- Explore safety awareness for security officers
in the security industry
- Examine communication methods required by
security officers in the security industry.
Part 2: Communication and Conflict Management
for Security Guards
- Investigate customer care for security operators
- Explore communication skills for security
operators
- Explore conflict management for security operators
- Examine situations leading to conflict.
Duration: The course is normally
delivered over four days with an average training day of 7½
hours
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Level
2 BTEC Award in CCTV Operations (Public Space Surveillance
The qualification is endorsed by the Security
Industry Authority (SIA) and fully meets the approved standard of
training required for the SIA Security Guard Licence. Core competency
training for CCTV Operations (Public Space Surveillance) is delivered
in two stages as follows:
CCTV Control Room Principles
- Understand the purpose of CCTV systems and the
role and responsibilities of the operator as they relate to reporting,
confidentiality and the operation of equipment
- Know about codes of practice, procedures, manuals
and secure communication in the control room
- Understand the legislation surrounding CCTV
operation and how to deal with incidents and surveillance
- Understand health and safety at work and fire
and emergency procedures inside and outside the CCTV control room.
CCTV Control Room Practices
- Be able to operate CCTV equipment
- Be able to communicate in the context of CCTV
operations
- Be able to use CCTV equipment and surveillance
techniques
- Be able to apply relevant legislation to CCTV
operations.
Parts of the course will involve classroom based
theoretical periods and practical periods, Part two will be delivered
in a control room with a number of scenarios being completed.
Duration: The course is normally delivered over
four days with an average training day of 7½ hours
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INVQ
Level 2 in Providing Security Services (PSS)
The qualification is endorsed by Skills for Security
(Formerly SITO) and has been developed by Edexcel to recognise and
accredit excellence in a range of security disciplines including
CCTV, Static & Patrol Guarding, Controlled Entry and Incident
Control. Duration:
The NVQ is normally delivered as a bespoke qualification over
4 to 16 Weeks.
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Apprenticeship
in Security
The apprenticeship is endorsed by Skills for Security,
the Security Industry Training Organisation (Formerly SITO) and
would suit current security officers who wish to gain a nationally
recognised qualification and anyone interested in security as a
profession. It consists of the NVQ Level 2 in Providing Security
Services (PSS), the Security Operations Course (including the 2
day Conflict Management element) and Key Skills at Level 1 in Communication
, IT and Application of Number.
Duration:
The framework/programme is usually delivered over 3 – 18 months
BIIAB
Level Two National Certificate for Door Supervisors (England &
Scotland)
Core competency training for door supervision
is delivered in two stages as follows:
Part 1: Knowledge based training and assessment
– Roles and Responsibilities:
- The Role of the Door Supervisor
- Behavioural Standards
- Customer Service Skills
- Health and Safety at Work
- Civil and Criminal Law
- The Law in Relation to Licensing
- Equal Opportunities
- Young Persons
- How to Comply with Regulations as a Door Supervisor
- Searching People
- Eviction
- Offensive Weapons
- First Aid
- Emergencies
- Drugs
- Arrest
- Incident Recording and Scene Preservation
Part 2: Practical Scenario based training and
assessment – Communication Skills and Conflict Management:
- Introduction to Communication Skills and Conflict
Management
- Self-awareness
- Avoiding Conflict
- Effective Communication and Customer Service
Skills
- Recognising and Defusing Conflict
- Maintaining Space
- Defusing High Risk Conflict
- Resolving Conflict
- Learning from Conflict
Duration:
The course is normally delivered over four days with an average
training day of 7½ hours.
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BIIAB Level 2 National Certificate for
Personal Licence Holders (England & Scotland)
The qualification is nationally recognised and
is primarily designed for anyone authorising the retail sale of
alcohol in licensed premises including:
- Pubs and bars
- Hotels and restaurants
- Off-licences, supermarkets and convenience stores
- Sports and social clubs nightclubs and entertainment
establishments
- Any other venue or site where alcohol is sold
Scope of the qualification:
BIIAB’s Level 2 National Certificate for
Personal Licence Holders covers the syllabus set by Government,
to enable candidates to understand the law in relation to:
- The role and legal responsibilities of the
personal licence holder, and the penalties relating to failure
to comply with the law
- The premises licence
- The content and purpose of operating schedules
- The role and duties of the designated premises
supervisor
- Unauthorised licensable activities
- Permitted temporary licensable activities
- Rights of entry to licensed premises
- Police powers with regard to suspension and
closure of licensed premises
- The specific prohibitions for the sale of alcohol
- The strengths of alcoholic drinks, and the effects
of alcohol on the human body
- The protection of children from harm
- The responsible retail sale of alcohol.
- The roles, responsibilities and functions of
licensing authorities within the framework of the licensing objectives
- The application process for a personal licence
Duration:
The course is normally delivered in one day with an average training
day of 7½ hours pre reading is advised (All pre reading material
will be provided).
Level
2 BTEC Award in Vehicle Immobilisation
The requirement now exists for Vehicle Immobilisers
(wheel clampers) to be qualified and authorised in England and Wales
under the Private Security Act 2001. This means that from this date
any Vehicle Immobilisers operating without an SIA licence are breaking
the law. PDM offer the appropriate training in order to allow individuals
wishing to work in the extended Security related sector of Vehicle
Immobilisation to comply with this legislation.
As with many other SIA training standards, the
course is broken into two separate parts;
Part 1: The Vehicle Immobiliser
- Investigate the roles and responsibilities of
vehicle immobilisers
- Examine working practices
- Investigate practical vehicle immobilisation
techniques
- Explore the specialist knowledge required by
vehicle immobilisers.
Part 2: Communication & Conflict Management
- Explore communications skills for vehicle immobilisers
- Investigate proactive service delivery
- Explore conflict management for vehicle immobilisers
- Examine situations leading to conflict.
Parts of the course will involve classroom based
theoretical periods and practical periods, some periods will be
conducted outdoors and all periods will require maximum learner
involvement. Parts 1 & 2 of the course will culminate in a 1
hour written test.
Duration: The course is normally
delivered over four days with an average training day of 7½
hours
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Level
2 Certificate in Conflict Management (1884)
This qualification is designed for staff whose
working environment may require them to deal with verbal abuse at
work. It will provide them with the skills to:
- Assess and reduce the risk of conflict and
violence in the work environment
- Identify behaviour that indicates an escalation
towards violence and take appropriate measures to avoid or calm
and defuse the situation
- Provide post incident support and use the circumstances
of the incident for personal and organisation learning
The Level 2 qualification comprises an element
of pre-study and an element of practical skills training.
Duration:
The course is normally delivered over two days with an average training
day of 7½ hours
Level
3 Certificate for Deliverers of Conflict Management Training (1886
The SIA has specified conflict management training
and assessment as a requirement for licensing for all security operatives
who interface with the general public. Trainers who deliver conflict
management training for the qualifications for licensing must hold
an SIA endorsed and QCA accredited trainer qualification in the
delivery of scenario-based conflict management training. This course
is delivered in two parts and certification is through Edexcel.
Part 1: Knowledge, Understanding and Application
of the Principles of Conflict
Management
Part 2: Designing and Delivering Conflict Management
Scenario’s
Duration:
The course is normally delivered over four days with an average
training day of 7½ hours
7302
Level 3 Diploma in Delivering Learning
This qualification is designed for staff whose
working environment requires them to deliver training. (The SIA
stipulate that those delivering Licensing Security Courses must
hold a recognised Teaching Qualification) this course will provide
the knowledge and skills to:
- Identify learners’ needs, backgrounds
and aspirations
- Define basic principles of teaching & learning
in relation to teaching/training
- Demonstrate, in their planning, delivery and
evaluation, regard for equal opportunities and health and safety
legislation
- Develop their skills in devising programmes
and schemes of work
- Adopt a systematic approach to planning learning
sessions by reference to a variety of methods, and develop innovation
in their teaching/training
- Design, make and use a range of teaching and
learning materials, using their own creative and information technology
skills
- Develop their key skills
- Apply communication skills in their teaching/training
- Design and apply appropriate means of assessing
their own learners
The Level 3 qualification comprises an element
of pre-study and an element of practical skills training.
Duration: The course is
normally delivered over 5 days with an average training day of 7½
hours. It will then require self study/tutorials to complete the
8 assignments.
NVQ
Level 2 in Controlling Parking Areas
The qualification is endorsed by Skills for Security
(Formerly SITO) and has been developed by City and Guilds to recognise
and accredit excellence in the field of controlled parking. There
are four pathways to this qualification.
- Display parking control
- Barrier and pay station control
- Vehicle clamping
- Vehicle removal
Duration: The NVQ is normally
delivered as a bespoke qualification over 4 to 16 Weeks
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